It’s Hamer Time!

Current and Past Clients

All Services in One Place

Market Research

We specialize in market research from qualitative exploratory research such as focus groups and blue ribbon dinners to quantitative questionnaires and customer satisfaction intercept surveys.

Direct Marketing

We build segmentation and reinvestment strategies based on natural clusters and cohorts in your data. We build campaigns based on life cycle with reinvestment schedules based on variables such as recent visit, frequency and monetary models.

Yield Management

You need to ensure the right head is in the bed or, given social distancing, the right player is on the machine. We have built revenue management tools, as well as customized off-the-shelf products so you are optimizing revenue opportunities.

Player Development

We do everything from sales force training to parsing out players for assignment, as well as developing commission structures. Need help with building contact management strategies? We custom build out-bound strategies for your host team and develop the toolset to measure productivity.

Promotion Strategies

We know what will bring them back and keep playing to win. From gift giveaways to sweepstakes, we have promotions that maximize volume, ROS and ROI.

Branding & Advertising Strategies

We can not only help with building your brand, we help with advertising strategies, channel selection, and media planning. Your goal is to become consistent with your brand elements, your voice, all content, and ad materials.

Testimonials

Heidi is a take-charge leader who was able to successfully manage several aspects of Marketing including Database, Advertising, Public Relations, Player Development and Guest Service.
Sarah Barten
Chief Communications Officer
Her leadership showed throughout all of the initiatives we worked on. To this day, I am happy to work with Heidi and would strongly recommend her to any casino in the US to lead the brand and marketing challenges we face in this new world.
Darren Withers
Owner/Consultant
I had the pleasure of working under Heidi at Redhawk Casino. Her vision, passion and successful implementation of Casino Marketing programs are true commodities.
Monty Moore
Casino Executive